Non-Profit Staff Development Coalition Workshop
coming soon
coming soon



MANAGING CONFLICT within Gracious Space

Thursday, February 22, 2007
9:00 am – 4:30 pm

Location
SAFECO - Jackson Street Center
Suite 200
306 23rd Avenue South
Seattle WA 98144
Tel: 206-545-6111

WORKSHOP DESCRIPTION:

This interactive workshop explores the definition of Gracious Space and how Gracious Space can help propel conflict toward creative, positive outcomes rather than destructive ones. The workshop also explores the definition and causes of true conflict, styles for responding to conflict, and an approach to conflict management that is effective, respectful and couched in Gracious Space.

Gracious Space is a remarkably adaptive, foundational concept that can add value to many situations, whether at work in community groups or at home. It is a proven way to create an environment conducive to learning and working well together.

The benefits of Gracious Space are greatest when there is diverse opinion and conflict is likely. Gracious Space aids these situations by diffusing anxiety, fostering trust and by creating ground rules and expectations for engaging in difficult conversations.
 

PARTICIPANTS WILL:
  
  1. Learn what Gracious Space is

  2. Practice how to apply Gracious Space to situations of conflict and other difficult conversations

  3. Gain awareness of the characteristics and causes of a true conflict

  4. Identify personal styles and preferred approaches for dealing with stress and conflict

  5. Become familiar with the Five-Star tool for entering into a conflict-based situation and apply it to
    a current situation where conflict is present



This workshop is designed for all participants (staff across all levels — frontline, supervisory, managerial, program coordinators, case managers, etc.)

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TRAINER: PATRICIA HUGHES

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WORKSHOP FEE

Coalition Member Organization
$75 per participant [for 1-2 staff from member organization]
$65 per participant [for 3-5 staff from member organization]
$55 per participant [6 or more staff from member organization]

Non-Member Organization
$100 per participant

Lunch will be on your own.

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Continuing Education Units/Clock Hours
Participants can register for Highline Community College Continuing Education Units (CEUs).
The cost is $10.00 per course. CEU forms are available at the workshop.

Free Clock Hours available at the workshop.

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Cancellation Policy:

The cancellation fee is $25. If you must cancel your registration and have already made payment, you may request a refund minus the $25 fee up to 3 working days prior to the event. After this date, no refunds will be issued and the workshop fee will be charged.

Alternatively, you can make substitutions for attendance.

Please note that "No Shows" will be charged the full workshop fee.

Please inform Anna McCain at 206/870-5908 or amccain@highline.edu if you need to cancel.


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Click here to go to Coalition Member Organizations list

Click here to go directly to the King County Non-Profit Staff Development Coalition Project home page.