De-escalation: Grace Under Fire

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When:

Tuesday, July 18, 2006
8:30 am - 4:30 pm

Where:

Highline Community College
Building 2
2400 S. 240th
Des Moines, WA 98198
(discounted summer special)

Workshop Fee:

Summer discount of $105 per person, includes all materials, and snacks.
Lunch will be on your own.

These trainings will improve staff ability to:

• prevent emotional distress and burnout
• improve relationships between administration and frontline workers
• improve teamwork among administrators and staff in handling high intensity, threatening individuals.

Specific topics to be addressed can include:

• verbal de-escalation techniques
• recognition of patterns of behavior associated with alcohol or drug intoxication, and methods of de-escalation appropriate to individuals in such conditions
• basic understanding of behavioral patterns of people with mental illness
• use of spacing, stance, vocal tone and the eyes to calm an individual or establish control
• physical evasion and protective tactics during attacks
• handling of complaints and grievances

Workshop Trainer:

Ellis Amdur, M.A, N.C.C, C.M.H.S

CEUs / Free Clock Hours

Free Clock Hours are available after the workshop. Participants can register for Highline Community College Continuing Education Units (CEUs) before starting a course. The cost is $10 per course.

Participant should call Extended Learning at 206-870-3785 to apply.

Registration Details

• Training Cost is $105 and includes materials and snacks. Lunch on your own.
• Click here to access the online registration!
• To access the application and obtain more information about this workshop contact Jan Palmer at 206.870.5912 or E-mail jpalmer@highline.edu