Strengthening Workplace Civility: Preventing and Stopping Workplace Bullying

When:

Wednesday,June 3, 2009
Check-in: 9:45am
10:00am - 12:00pm (PDT)

Where:

Anywhere with internet access and a computer with speakers

Workshop Fee:

$75 - Individual
$65 - Group of 3-5
$60 - Group of 6 or more

 

Webinar Overview:

Workplace incivility can be defined as a rude or discourteous act, and/or the practice of behaviors that undermine the credibility and productivity of others. A workplace bully subjects the target to unjustified criticism, destructive gossip, and trivial fault-finding. In addition, he or she humiliates the target, especially in front of others, and ignores, overrules, isolates and excludes the target. Finally, workplace bullies intimidate or subject co-workers to hostility or ill treatment. These actions cause another person to feel afraid, humiliated, embarrassed, threatened or shamed.

A recent U.S. study estimates 1 in 5 American workers has experienced destructive bullying in the past year.

Employees who have apprehension about going to work, experience false accusations of incompetence and/or experience agitation and anxiety while they are at work are in need of intervention and training to promote a positive workplace atmosphere. Additionally employees who face destructive gossip/slander while in the workplace or online during/after workplace hours often feel the helplessness this type of behavior elicits. These employees are many times at a loss as to where to even begin to address such behaviors. It is necessary to discuss the effects, describe consequences and give tools to positively address such behaviors. It is also important to promote empathy and awareness for others’ feelings in the workplace and to praise other workers for acts of kindness and respect. Together, we can all contribute to ending workplace incivility and bullying.

Strengthening Workplace Civility training is a comprehensive training designed to foster understanding, meaning, and clarity as well as the legal ramifications regarding the topics of workplace incivility, bullying, and violence. Workshop participants will learn about the causes of, and damaging effects of, negative workplace behaviors and actions. 

Participants will also learn powerful tools, tips and techniques to confront and address these behaviors and to confidently combat workplace incivility and bullying.

This workshop provides new concepts and tools participants can apply immediately to plan for and build a respectful, safe and accountable culture at work.

 

Workshop Objectives:

The objective of this training is to assist participants in addressing workplace incivility issues and combating workplace bullying.
In this presentation:

• An introduction to workplace civility (and online harassment) including definitions, constructs and effects of such behaviors will be discussed. 
• Tools for employees to recognize, confront, and work-through negative or destructive workplace behaviors will be described. 
• Tools for employees and supervisors to positively address and implement effective solutions and interventions for destructive workplace behaviors (such as gossiping) will also be addressed. 
• Policy and procedure for confronting and documenting such behaviors will be offered. 

 

Webinar Trainer: MICHELLE BENNETT, Civility Solutions

CEUs / Free Clock Hours

Free Clock Hours are available upon request only. Participants can register for Highline Community College Continuing Education Units (CEUs) before starting a course. The cost is $10 per course.

Participant should call Extended Learning at 206-870-3785 to apply.

Cancellation Policy:
The cancellation fee is $25. If you must cancel your registration, you may request a refund minus the $25 fee up to 3 working days prior to the event. After this date, no refunds will be issued; you can make substitutions. "No-shows" will be charged the full workshop fee.

Note: All fees must be received within 90 days after event or a service fee of $25 will be added.
Please contact Jan Palmer at clc@highline.edu for any question.

Contact:
For more information about this workshop, contact Jan Palmer, e-mail: jpalmer@highline.edu.