Session two:   ENGAGING EMPLOYEES DURING TURBULENT TIMES 

October 14, 2009 | 9:00am - 3:00pm
presenter:  Yvonne Freitas McGookin
Register online!
Location – directions and map   

Session description:

Employee engagement is one of the most important issues in today’s workplace.  Keeping your employees connected and committed during these economic times is both challenging and essential.  A recent American Society for Training & Development (ASTD) study found that only one-third of employees are highly engaged in their jobs.  Highly engaged employees are crucial for organizational success.  That means that you, as a manager or supervisor, must become skilled in engaging and retaining a talented, diverse and high-performing staff – especially during uncertain times. 

During this practical and interactive session, you’ll learn strategies for creating a positive, inclusive and engaging workplace that is built on mutual trust, respect and appreciation.  The key to engagement is positive, inclusive leadership that creates connection and commitment.
You’ll learn the key drivers of employee engagement, identify ways to define and assess engagement in your workplace, and consider the impact of a multi-generational, multi-cultural workforce on employee engagement.  You’ll share ideas and explore ways to implement best practices in a non-profit environment.

Session  Objectives:

• Gain self-awareness about building staff relationships
• Define employee engagement and its benefits
• Learn the key drivers of employee engagement
• Consider engagement approaches for a multi-generational, multi-cultural workforce
• Discover ways to measure employee engagement
• Share best practices for driving employee engagement and retention
• Develop practical strategies for employee engagement at your workplace

Participant Outcomes:

• Understand the critical role of the supervisor/manager in creating a positive, inclusive and engaging work environment
• Learn how to build strong relationships with your staff
• Find out about the key drivers of employee engagement and how they relate to your own diverse workforce
• Identify ways to measure employee engagement
• Share and discover best practices for driving employee engagement and retention
• Learn practical strategies that can be implemented at your workplace