CRUCIAL CONVERSATIONS^®

Wednesday, September 15, 2010
9:00 am – 4:30 pm

Location:
The 2100 Building
2100 24th Ave S.
Seattle WA, 98144

 

WORKSHOP DESCRIPTION:

Could a conversation (or avoiding one) be keeping you from getting the results you need? Whatever the issue—from poor productivity or declining quality to lack of teamwork or strained relationships—it’s likely that you’re experiencing the effects of a poorly held crucial conversation.

 A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. These conversations—when handled poorly or ignored—cause teams and organizations to get less-than-desirable results.

Crucial Conversations® training teaches you how to achieve spirited dialogue at all levels in your organization; you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. This training experience introduces a set of tools that builds alignment, agreement, and interpersonal communication.

 

Participants learn and will be able to: Resolve disagreements—accurately address concerns by talking respectfully, candidly, and skillfully with someone in a safe way. Build acceptance rather than resistance—give and receive feedback in a way that enhances relationships and improves results. Speak persuasively, not abrasively—effectively talk about high-stakes, emotional and controversial topics. Foster teamwork—get the right people involved in a way that ensures better decision-making and guarantees commitment and conviction.

TRAINER:    AMY DALY DONOVAN

 

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WORKSHOP FEE:

Coalition Member Organization:
$90 per participant   [for 1-5 staff from member organization]
$80 per participant   [6 or more staff from member organization]

Non-Member Organization:
$120 per participant

Lunch will be on your own.

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Continuing Education Units/Clock Hours
Participants can register for Highline Community College Continuing Education Units (CEUs).
The cost is $10.00 per course. CEU forms are available at the workshop.

Free Clock Hours available at the workshop.

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Cancellation Policy:

The cancellation fee is $25. If you must cancel your registration, you may request a refund minus the $25 fee up to 3 working days prior to the event. After this date, no refunds will be issued; you can make substitutions. "No-shows" will be charged the full workshop fee.

Note: All fees must be received within 90 days after event or a service fee of $25 will be added.

Please inform Anna McCain at 206-870-5908 or amccain@highline.edu if you need to cancel.

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Click here to go to Coalition Member Organizations list

Click here to go directly to the King County Non-Profit Staff Development Coalition Project home page.